A location-based online community for college students to connect on and off-campus.
Product designer and manager
Design a location-based community for students to connect with shared interests and find things to do nearby.
On going project
2.2 User interviews
We interviewed 25 people (ages 18-37) to understand their existing tools and communities and what they like and don’t like about them. Their responses were recorded in a spreadsheet and categorized by insights (e.g., like, dislike, behavior, or idea.)
Interview responses were categorized by solution, type of insights, and additional notes.
We filtered to view only dislikes to find a recurring pattern and potential problems we could address. The recurring theme was negativity in online communities.
Interviewee quotes describing how negativity occurs in existing solutions.
We brainstormed and posted the question online and received the following, which helped guide the solution of a customizable local social feed.
2.2 Competitor Analysis
Exploring social network interfaces allowed us to understand existing mental models (e.g., Reddit, Facebook, Twitter, Instagram).
We combined social media design patterns with iOS Design Guidelines to reduce users’ learning curves and save time on development.
3.1 Problem Statements
1. Students struggle to make meaningful relationships when new on campus or living off-campus. Our solution should provide students with a local community feed to meet students with shared interests and to find things to do nearby.
2. Online communities prioritize popular culture content and users experience negative interactions experiences. Our solution should prioritize community building and positive experiences by giving users control over their feed.
3.2 MVP Scope
We defined the minimum features required to build a social network and then defined use cases (user abilities) the solution would support.
3.3 User flows
We defined all the steps users would have to go through to complete said processes and confirm designs included the required functionality to complete each task.
We outlined screens needed to design by first writing down the elements required for a user to complete the task and navigate to the associated screens necessary. We then sketched designs before pixel-pushing allowed us to test faster.
Get in touch